Alerce offers its customers a series of online communication tools according to the needs of
Document management tool in which you can interact with our consultants in downloading manuals,
functional and project documentation, technical documentation, time control, etc. A web interaction tool with
the aim of facilitating project management and project control.
We use tools in post-implementation and Help Desk management. Requests and daily management
control of applications and monitoring of actions to allow storage of dates, files attached to each request, the
status of actions and the corresponding statistics. Our customers have the best service, control and security in
the above areas.